Shipping & Returns

Frequently Asked Questions

What is your shipping policy?

We ship via USPS first class. Packages usually take 3-9 business days to arrive. We will ship your hair clips within 3-5 business days after payment is received. If you need your order quicker, we can make arrangements to ship priority or overnight.

Shipping costs are a flat rate of $2.50 on all orders costing up to $34.99. Shipping is always free on orders over $35.00!


Will you ship outside of the US?

We would be glad to ship anywhere in the world you might be. If your country is not an option during checkout please send us an email to set up shipping arrangements.


What is your return policy?

Please note before placing an order that all sales are final. If for some reason your product is received damaged please email us and we will get back to you as soon as possible.


What kind of clips do you use?

We use one style and size clip. It is a 1 3/4" two prong alligator clip. We have little and big clips.... the clip size is the same but the fabric size is different. The little clips are made with 3/8" ribbon and the big clips are covered with 3/8" and have 5/8" or 7/8" ribbon bows on them. We use premium grosgrain and satin ribbons and swarovski crystals.


Are these safe for little babies to wear?

Any small item could be a potential choking hazard for children. So please do not leave small children unattended while wearing Taia Hair Clips.


Do you gift wrap?

All orders of three or more hair clips arrive in a little box wrapped in pretty paper...and orders with 1-2 hair clips arrive in a little clear bag. Perfect for gift giving {or to store your clips in}.

taia hair clips in a box

If you have any additional questions feel free to contact us.